crikya believes gambling should always be an enjoyable form of entertainment — never a source of stress, financial harm, or personal difficulty. We provide every player in Bangladesh with the tools, information, and support needed to stay in control.
Gambling has been a popular pastime in Bangladesh for generations — whether it is friendly cricket wagers during a BPL season or enjoying a round of live casino games with friends. At crikya, we take pride in being a platform where that entertainment can happen safely, fairly, and responsibly for every adult player aged 18 and above.
Responsible gaming at crikya is not a checkbox — it is a core part of how we design and operate the Platform. We invest continuously in player protection technology, staff training, and responsible gaming partnerships so that every person who visits crikya.club has access to the safeguards they need.
Our responsible gaming programme covers five key pillars: age verification, deposit and loss limits, session time controls, self-exclusion and cool-off tools, and player education and support. Each pillar is described in detail on this page. If at any point you feel that gambling is no longer fun, or that you are struggling to stay in control, please reach out to our support team immediately — we are available 24 hours a day, 7 days a week.
crikya's Commitment: We will never target players who have self-excluded or set limits with promotional materials. Once a restriction is activated on your account, our marketing systems are automatically updated to exclude you from all campaigns until the restriction is lifted by you.
Responsible gaming is a shared responsibility. crikya provides the tools and support, but maintaining healthy gambling habits ultimately depends on honest self-awareness. We encourage every player to read this page carefully and to make use of the controls available to them.
Every session on crikya should begin with a clear decision about how much time and money you are comfortable spending. Never chase losses, never gamble under emotional distress, and never borrow money to fund gambling. If you find yourself doing any of these things, crikya's responsible gaming tools are here to help you regain control.
Decide your spending limit before each session — and stick to it regardless of outcomes.
Treat any winnings as a bonus — the primary value is in the entertainment, not the financial return.
Every crikya account comes with a full suite of responsible gaming controls. These tools are free to use, take effect immediately, and can be managed directly from your account settings or via our support team.
crikya operates a zero-tolerance policy on underage gambling. Every new account undergoes mandatory age and identity verification before any deposit or gameplay is permitted. Players found to be under 18 years of age will have their accounts permanently closed and all funds returned to the original deposit method.
Set a daily, weekly, or monthly deposit limit to cap the amount you can add to your crikya account within a given period. You can also set a loss limit to restrict the maximum amount you are willing to lose in a session or over a defined time frame. Limit reductions take effect immediately; increases require a 24-hour cooling-off period to discourage impulsive decisions.
Define the maximum length of a single gaming session. Once your set time has elapsed, crikya will display a notification and, if you have selected the hard-limit option, log you out automatically. This feature is particularly useful for players who lose track of time during extended cricket match betting sessions or live dealer games.
Enable periodic in-session pop-up notifications that show you how long you have been playing, how much you have wagered, and your current net result for the session. Reality checks are a gentle but effective prompt to pause, assess your activity, and make a conscious decision about whether to continue.
If you need a short break from gambling without committing to full self-exclusion, crikya's time-out feature allows you to suspend your account for a period of your choosing — from 24 hours up to 6 weeks. During a time-out, you cannot log in, deposit, or place bets. The suspension cannot be lifted before the chosen period ends.
For players who need a longer-term break, crikya offers self-exclusion periods of 6 months, 1 year, 3 years, or permanent exclusion. During self-exclusion, your account is fully suspended, all marketing communications stop, and you cannot create a new crikya account. Permanent self-exclusion cannot be reversed. Contact [email protected] to activate this option instantly.
Problem gambling can develop gradually and is not always obvious at first. Learning to recognise the warning signs — in yourself or someone you care about — is the first step toward getting help.
Continuing to gamble in an attempt to win back money that has already been lost, often increasing bet sizes in the process.
Using funds meant for rent, bills, food, school fees, or other essential expenses to fund gambling activity.
Experiencing restlessness, anxiety, or irritability during periods when gambling is not possible or has been stopped.
Concealing gambling from family members, friends, or colleagues out of shame or fear of their reaction.
Consistently playing for longer than originally planned, losing track of time, or neglecting work, family, and social obligations.
Taking loans, using credit, or borrowing from friends and family specifically to fund gambling sessions.
If you recognise any of the above signs in your own behaviour: please use crikya's self-exclusion or time-out tools immediately, and reach out to our responsible gaming support team at [email protected]. Help is available 24/7 in English and Bengali — you do not need to face this alone.
The questions below are a simple self-assessment tool adapted from internationally recognised problem gambling screening frameworks. Answer them honestly — your responses are for your own reflection only and are not recorded by crikya.
If you answer "Yes" to three or more of these questions, we strongly encourage you to activate a deposit limit or time-out on your crikya account and to seek further guidance from a professional counselling service.
Remember: Seeking help is a sign of strength, not weakness. Millions of people around the world successfully manage gambling-related difficulties every year with the right support in place.
Answer honestly — this is for your own awareness
Have you ever spent more money on gambling than you originally planned in a single session?
Have you ever gambled to escape feelings of stress, sadness, boredom, or anxiety?
Have you tried to cut back or stop gambling but found it difficult to do so?
Have you borrowed money, sold possessions, or used emergency funds to pay for gambling?
Has your gambling caused tension, arguments, or concern among your family members or close friends?
Have you ever felt the need to hide how much time or money you spend on gambling from the people around you?
After losing, do you feel a strong urge to return as soon as possible to try to win back what you lost?
crikya strictly prohibits access to its Platform by anyone under the age of 18. This is not simply a policy preference — it is a fundamental ethical obligation. Gambling by minors can cause lasting psychological and financial harm at a critical stage of development, and crikya takes every possible measure to prevent it.
If you share a device with children or teenagers, we strongly recommend taking the following steps to prevent accidental or intentional access to the crikya Platform:
If you have reason to believe that a minor has accessed crikya using your account or any other method, please contact us immediately at [email protected] so we can investigate and take appropriate action without delay.
The crikya Platform is intended exclusively for adults aged 18 years and above. There are no exceptions to this rule. Age verification is mandatory for all players before any gaming activity is permitted.
Parental Controls: Various free parental control tools are available that can block access to online gambling platforms on shared devices. Ask our support team for guidance on configuring device-level restrictions suitable for your situation in Bangladesh.
If you are concerned about your own gambling or that of someone close to you, crikya's support team is ready to help — immediately, confidentially, and without judgement. All contact details below are plain text only.
Write to our dedicated responsible gaming team at any time. Email: [email protected] — plain text, not a link. We aim to respond to all responsible gaming requests within 2 hours.
Our live chat service is available around the clock, every day of the year, including during Eid, Pohela Boishakh, and national holidays. Average response time is 2–5 minutes.
Reach us via WhatsApp at +880 1700-000000 (plain text — not a clickable link). Available in both English and Bengali. WhatsApp is a convenient option for players across Dhaka, Chittagong, Sylhet, and beyond.
Ask our support team to connect you with a dedicated responsible gaming adviser who can walk you through your options, activate restrictions on your behalf, and provide guidance tailored to your situation.
Urgent help needed? If you or someone you know is experiencing a gambling-related crisis — including financial distress, relationship breakdown, or thoughts of self-harm linked to gambling losses — please contact our support team immediately. Our advisers are trained to handle urgent situations with sensitivity and can help connect you with professional counselling resources available in Bangladesh.
Responsible gaming is the foundation of everything crikya does. Explore our full range of games and betting markets with confidence — knowing that our player protection tools are always active and our support team is always available. 18+ only.